Senior Medical Alarm Privacy Policy by LifeCare™

LifeCare by TrueLink, Inc. Privacy Policy

TrueLink, Inc. understands that your privacy is of the utmost importance. TrueLink, Inc. is committed to keeping private any personal information that you may provide us regarding yourself and/or your loved one using the medical alarm system. The following is a description of how information is maintained, used and safeguarded after receiving it through this medical alert system web site.

Information Collected by Our Site
Guests can visit this web site without worry that their names, email addresses or other similar information is being automatically collected. Our website collects IP addresses in order to accurately determine the number of individual guests visit the website. This is also collected in order to determine which website pages are visited in order to continually improve our high level of customer service.

Where information is provided directly by you on the web site for a variety of reasons such as to order services or a brochure, this information is never sold or traded or leased to third parties for their marketing purposes. This information could include your name, your address, your telephone number and email address.

It should be noted that the TrueLink, Inc. web site is not intended for persons under 13 years of age. TrueLink, Inc. does not knowingly market products/ services to children. TrueLink, Ink does not knowingly solicit or knowingly collect personal information from children or regarding children.

Use of Information
When specific information is collected from you such as your name and email address, such information is normally collected for the purpose of answering an inquiry or processing a request for more information. TrueLink, Inc. may provide personal information to other companies who provide TrueLink, Inc. with services. These companies, however, are only permitted to use any shared information to enable them to provide the services or products we have specifically contracted them to provide.

Safeguarding of Information
TrueLink, Inc. only allows access to your personal information to employees who need such information in order to process your request. Any employee deemed to have misused personal information is subjected to disciplinary actions.

TrueLink, Inc. has in place reasonable and appropriate physical and electronic safeguards to safeguard your personal information from inappropriate or unauthorized use or access. In addition, TrueLink, Inc. has in place reasonable internal policy and practices to insure the same.

Release of Information Where Required By Law
TrueLink, Inc. will release information from or about you if required to do so by law or if you instruct us to release such information. There may be other very limited situations in which we will release information from you such as where there is concern that your account is being subjected to fraud or misuse.

Cookies
A cookie is data that a site can cause to be stored on your computer so the site can recognize you with return visits to the site. There are methods for setting up notification when you receive a cookie. There are also methods for refusing cookies if you wish to do so.

When you visit the TrueLink web site, a cookie may be placed on your computer or a cookie may be read if you have visited the TrueLink web site in the past. The purpose of cookies is to aid us in determining the number of individual visits to the site and is part of ongoing improvements to the website and overall customer service.

Links to Unrelated Web Sites
TrueLink, Inc.'s web site contains links to other web sites which may be of interest to you or your loved one. TrueLink, Inc. cannot be responsible for the privacy policies of such sites or of their overall security or content.

Changes to the TrueLink, Inc. Privacy Policy
TrueLink, Inc. may change its privacy police from time to time. In order to have the most current information on the privacy policy, please check this privacy policy as described on this web site. TrueLink, Inc. reserves the right to modify, amend or add to this privacy policy, and TrueLink, Inc. will use this web site to provide you with notice of any such changes.

Contacting Us
Should you have any questions or concerns about TrueLink, Inc.'s privacy policy, please do not hesitate to contact us. Please also feel free to contact us to update any information.

Access to Information
Should you wish to review the information that you have provided TrueLink, Inc. through this website, you may do so by contacting us through the Contact Page.