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...Freedom Without Worry
TO ORDER CALL
800-464-8505
LifeCare
TM
Copyright © 2007-2009 LifeCare, TrueLink Inc. All Rights Reserved.
Reproduction in whole or part without express written permission is prohibited.
TO ORDER CALL
800-464-8505
Frequently Asked Questions
Can't find the answer you are looking for?
Will my LifeCare Medical Alert System be monitored 24/7?
Who does The LifeCare Medical Alert contact when I push the Personal Medical Alert Button?
How long does it take for an Emergency Medical Operator to respond once I push the
Personal Medical Alert Button?
How do I know that my LifeCare Medical Alert System is working properly?
What happens if I press my Personal Medical Alert Button by mistake?
Who will the Emergency Medical Operator contact if I need help?
What if I cannot speak when I press the Personal Medical Alert Button?
Will my LifeCare Medical Alert System offer me protection if I fall in the bathtub or shower?
Will the LifeCare Medical Alert System affect my phone service?
What is the range of the Personal Medical Alert Pendant ? Will it work from outside of my home?
Can more than one person in the same household use the same LifeCare System?
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Your LifeCare Medical Alert System will be monitored by highly skilled Medical Emergency
Operators 24/7 every single day. Even holidays and weekends.
Specially trained Emergency Medical Operators will come on the line over a "True Two-Way
Voice Link" through your LifeCare Medical Alert Console to assist you.
On average it takes about 20 to 30 seconds. Part of setting up your LifeCare Medical Alert
System is testing the link to an Emergency Medical Operator. That way you can see how
long it takes for a response so that you know what to expect.
The LifeCare Medical Alarm System automatically tests the link to the Monitoring Station once
per week. You are also encouraged to test your LifeCare Medical Alert System once per month
to make sure that everthing is working the way that it should.
You can either push the Cancel Button on your Medical Alert console or wait until an Medical Emergency
Operator comes on the line so that you can tell them that you pushed the button by mistake.
They will contact anyone that you have put on your Emergency Contact List. Neighbors, family, friends,
your doctor, emergency medical personel etc...
The Emergency Operator will contact whomever you have pre-selected in the event that they are unable
to make voice contact with you.
Yes. Your LifeCare Emergency Medical Alert Pendant is water resistant and can be worn in
the shower or bathtub.
No. Your LifeCare Medical Alert Alarm System will not affect your phone service. It only uses your
phone line in the event of an emergency and very briefly during the weekly test call to the monitoring
Station. These calls are toll free and should not appear on your phone bill.
The Personal Medical Alert Pendant has a range of approximatly 400 feet. During the set up of your
LifeCare System you will be able to test your system to make sure that the Personal Medical Alarm
Pendant will work where you need it to inside and outside of your home. Emergency Medical Operators
may not be able to communicate with you from all locations but will follow your predefined instructions
when they receive your signal.
Yes. You pay only one monitoring fee and just have to order an additional Personal Medical Alert
Pendant for each additional person in the household that requires the use of the LifeCare Medical
Alert System.
LifeCare Medical Alert Systems ......Freedom Without Worry.
Our medical alert alarm system provides medical alerts for the elderly or disabled in the case of medical emergency, falls or
other personal medical emergencies. The medical alert devices are top quality. We spare no expense in protecting our senior
customer's safety. Our medical alert pendants, console and other home medical alert equipment are more expensive and
higher quality than many medical alarm companies. We view this as a for your life medical alert system.
Medical Alarm Systems
Medical Alert System
™